The Privacy Policy of Orderpak.pk

Welcome to the Orderpak.pk (“Website”). We recognize the importance of privacy and confidentiality of personal information and your privacy and data security is our primary concern as we intend to keep your personal information safe and secure. To learn more, please read this Privacy Policy.

This privacy policy sets out the ways in which we collect, use, analyze, utilize, and (under certain conditions) disclose your personal information. You accept the practices defined in this policy by visiting the Site directly or through another site. Data protection and your privacy are very important to us. We shall therefore only use your personal information (provided by you) which relates to you in the manner set out in this Privacy Policy. You will be asked to provide details where it is necessary for us to do so and shall not collect/keep irrelevant information.

The Site will keep your personal information no longer than required by law or as is relevant for the purposes for which it was acquired in the first place.

However, while browsing this Site you are not required to provide your personal details. During browsing or visiting the site you can stay anonymous and at no time we can identify you until or unless you log in to your account with your credentials.

Data That We Collect

We may collect personal information or details when you seek to place an order with us on the Site. This information includes, but is not limited to, your title, name, gender, date of birth, physical/delivery address, email address, home/ mobile phone number, the preferred mode of payment, and financial/payment details.

We collect, store, and process your data for processing your purchase on the Site. This collected information is required in identification and verification in certain circumstances when you apply for after-sales services.

We will use the information you provide us to process your order(s) and to provide you with the information and services offered through our website upon your request. In addition, your provided personal information will be used for verifying your account and your financial/payment details to carry out financial transactions in connection to payments you make. We will also use the collected data for the identification of the visitors on our website, and their browsing habits, and for optimizing/customizing the website as per their exceptional requirements. Moreover, the collected data will be used to improve the layout and/or content of the pages of our website.

We may occasionally provide you with information about our products, services, and latest offers and promotions which might be useful/helpful to you in placing the order(s). This information will be provided to you by email subject to your consent. Further, if you prefer or choose not to receive any promotional offers and marketing communications from us, you can opt-out any time by clicking on the link to unsubscribe, provided at the bottom of emails.

Your name, address, contact number, and other related details may also be passed on to a third party (to our courier or supplier) in order to make delivery of the product to you successfully. It is important that you provide us with accurate personal information and you must keep it up to date and update us about any changes.

The actual details about your order(s) may be stored with us but for security reasons, we cannot retrieve it directly. However, you have all the rights to access this information by signing in to your account on the Site. By logging into your account you can view details of your order(s), your personal information, your financial details, and also, the status of the orders that have been completed, those which are open, and those which are shortly to be dispatched. You undertake to treat your personal access data confidentially, and thus you are requested not to share it with unauthorized third parties unless required by the law. The Site cannot assume any liability for misuse of passwords unless this misuse is our fault.

Other Uses of Your Personal Information

Your personal information may be utilized for opinion and market research by the Site. However, your details are completely anonymous during such activities and will only be used for statistical purposes. You can choose not to participate in such activities at any time. We do not share your responses/answers to surveys or opinion polls with any third party. If you would like to take part in competitions, then it is necessary for us to disclose your email address. Moreover, your responses to our surveys are saved with us separately from your email address.

We may also send you other information about the Site, new promotions, our products, our newsletters, our partners/affiliates, our other websites, and other information related to your interest. However, if you would prefer not to receive such information, please click on the “unsubscribe” link in any email that we send to you. We will cease to send you these messages within seven (7) business days after receiving your request. Moreover, we may contact you for clarification if your request is unclear.

We may also anonymize data about users of the Site and use it for different purposes, including ascertaining the general location of the users and analyzing the activity of the users on the Site to improve the shopping experience. We may, at times, provide your selected information to publishers, however, that anonymized data will not be capable of identifying you personally.

Competitions

We use the data to notify the winners of any competition on the Site and advertise our offers as well. You can find more details about the competition (if necessary) will be available in our participation terms for the respective competition.

Third Parties and Links

The Site may pass your personal details to other companies in our group. We may also pass your details on to our vendors, suppliers, partners, and affiliates. Your personal information will also be passed to our agents and subcontractors to help us in using your data set out in our Privacy Policy. For example, we may pass your information/details to the third party for delivering product(s) to you, to help us to collect payments from you. The Site may also share your information with third parties for various purposes including fraud protection and credit risk reduction. If we sell our business or part of it, then we may transfer our databases containing your personal information. The criteria and methodology of how we collect, use, and disclose your information is described in the Privacy Policy, we will not use your information other than what is described in the Privacy Policy. We shall NOT sell or disclose your personal data to a third party without your prior consent unless required by law or defined in the Privacy Policy. The Site may contain links and advertising of other websites which may divert you to other sites. Please note that we are not responsible for the privacy practices employed by those external sites. Moreover, the Site is not liable or responsible for the way those external sites handle your data, even if we have provided your information to a third party as described in the Privacy Policy.

Cookies

For using this Site, the acceptance of cookies is not a requirement. However, you may use all the functions and features of the Site if cookies are enabled in your device. In addition, the use of the 'basket' functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which are stored in the internet browser on your computer or device. Cookies can also be used to identify your device to our server as a unique user when you visit certain pages on the Site. It recognizes your Internet Protocol address and saves your time while you are on, or want to enter the Site. The Site does not use cookies for targeted ads or obtain your information for purposes not described above. You have all the rights to disable cookies in your browser, but it will limit your use of this Site as you will not be able to use all the functions and features of the Site. Further, the cookies we use are free from viruses and malware. In case you want to learn more about how cookies work please visit https://www.allaboutcookies.org or to find out about removing them from your browser, go to https://www.allaboutcookies.org/manage-cookies/index.html.

This Site uses Google Analytics, a web analytics service offered by Google, Inc. ("Google"). Google Analytics uses cookies, which enable us to learn more about how users use the Site. Google Analytics uses cookies to collect information about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google Analytics collects the information for evaluation of how you use the Site. Further, the collected information will also be used for accumulating reports about your activities on the Site. However, cookies can be disabled simply from your browser settings, but this may limit your access to the Site. By using this Site, you consent that your data will be processed through Google in a manner and for the purposes set out above.

Security

To ensure the security of your data, the Site employs appropriate technical and latest security measures. Our security policies are designed in a way to prevent unlawful or unauthorized access to the data and to evade accidental loss, damage, or destruction of your information. Your collected data are stored in our secure servers and we use firewalls on our servers. Our strict security measures mean that we may occasionally ask you to provide proof of your identity before we give you access to your personal information. Please note that you are responsible for the security of your device(s) and for protecting against unauthorized access to your username, password, and other account details.

Your Rights

You will always have access to your personal information as you reserve the right to your information with us. You may also request the Site to correct any inaccuracies in your data free of charge. You also reserve the right to ask us to stop using your personal information for direct marketing purposes at any stage.

Disclaimer:

We associate with a network of vendors to bring you the best selection of products at the most competitive prices. We are an online marketplace, not a retailer. We do not own any products directly.